Firmanın diğer ilanları
Update the various distribution channels for proper rate and room availability as directed by the Director of Revenue
Assist in the creation and maintenance of rate codes in the various systems
Ensure group block names and preferences are correctly updated in PMS system
Complete follow through of no-show and late cancellation charges
Ensures that Guest History is updated and acted upon accordingly
Ensure communication with other departments (Finance, Front Office, Sales, Housekeeping, F&B) to provide a seamless service for our guests
Ensure arrival lists are checked and are complete (arrival times, rates etc.) the day prior to the guest arrival
Clarify duties and responsibilities of reservations colleagues and ensure that work processes are in a logical order
Assist with annual departmental operating budgets as well as capital expenditure and manpower budgets
Control and analyze departmental costs to ensure performance is within budget
Handle all guest complaints and comments relating to the department tactfully
Perform any other reasonable duties as required by the Director of Revenue
Bachelor's degree in hospitality management or a related field
Strong written and verbal communication skills in the English language
Excellent overall communication skills
Proficient in Microsoft Excel, Word and power Point
Strong mathematical and analytical skills
Knowledge and grasp of hotel distribution systems (GDS, Synxis, etc.)
Able to multi-task
Training and coaching skills
Enthusiastic about training, managing and motivating a Team
To co-ordinate all the team members, ensuring they perform well and cohesively
To check and supervise all aspects of the kitchen
To encourage everyone to aspire to the highest standards of food cooking and service
To work at ensuring all components of the kitchen work as one team
To participate in receiving and checking incoming goods
To co-ordinate the availability of all raw food items
To ensure that the appropriate methods are used in the handling of all food items in accordance with health and hygiene procedures
To report anything considered to be a health or hygiene hazard
To check function sheets daily, communicating any movements
To supervise and demonstrate cooking practices for all outlets
Liaise with the Back of House team to ensure that high standards of cleanliness are maintained, i.e. machinery, small equipment, floors, refrigerators, etc.
Works and ensures colleagues work in compliance with Safe, Sound & Sustainable guidelines.
Successful incumbent must have good knowledge of English spoken and written language.
Food requisition and control of stock items.
To do checks on training from time to time.
To compile the daily mise en place
To promote effective team work
To cook all food items as requested, serving as expected
To prepare attractive food displays
To clean and maintain all kitchen areas, including equipment and tolls to hotel standards
To report any potential health or hygiene hazards
To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring personal appearance and hygiene standards are an example for the team
Previous work experience in a pizza chef position in a five star hotel or similar restaurant for a minimum of 5 years.
Successful incumbent must have good knowledge of English spoken and written language as well as experience living and working in Turkey.
To ensure the awareness of the arrival details, such as the arrival time
To proactively seek guest preferences and record them.
To communicate guest preferences and feedback with relevant department.
To undertake guest room moves where guest is present.
To carry out errands on behalf of guest.
To greet guest upon arrival for introduction and rooming.
To prepare arrival suite according to known preferences as well as amenities.
To organise guest’s departure, offer the service for packing a night before or an appropriate time preferred by guests.
To check the room after departure for any left behind items.
To coordinate with Housekeeping on preferred time for mini-bar replenishment, make up room, turn down service as well as ensure laundry is done accordingly and checked before returning to the wardrobe.
To assist in handling guest calls and acting upon them in a professional & courteous manner. Communicate all guest compliments, comments, observations and complaints to relevant departments and ensuring follow up.
To assist the Guest Services Team in the day to day Departmental/ Hotel operations.
To assist with guest IT requests where required in absence of IT Dept.
To be fully informed of all guest arrivals and in-house guests, ensuring that their requests and preferences are acted upon and shared with all relevant departments.
To contact the guest after departure and thank for their stay and advice of being contacted directly for future bookings
To ensure good maintenance in all butler suites by doing regular walk arounds and inspections
To maximize the revenue and occupancy of all butler suites
To comply with all LQE’s & MO Special touches.
To present a professional image by maintaining the Hotel’s grooming standards.
To undertake and promote training and development.
To work in conjunction with other departments, very closely, proactively and in a synergized manner.
To carry out any reasonable requests as directed by Head Butler
Fluency in English written and verbal communication
Excellent communication skills in all aspects: verbal, written and non-verbal
Professional and appropriate business appearance and presentation
Quality driven with a passion for excellence.
Must possess excellent organizational and administrative skills and interpersonal skills
Approachable, open-minded and fair
Prior Hotel experience would be an advantage
To ensure that mise en place is completed shift to shift and during service in order to provide an efficient service
To ensure a full knowledge of the menu and wine list in order to respond or amend guests requests to their full satisfaction
To greets guests and establish rapport in order to ensure guest satisfaction
To ensure that the restaurant is kept clean and in appropriate order at all times
To ensure all dishes are presented in compliance with hotel standards and food & beverage specifications
To deliver service according to hotel standards and guest requirements in a friendly, courteous and efficient manner
Demonstrates a high standard of verbal communication, social skills and up-selling skills.
Willing to work a flexible schedule and holidays.
Have a minimum of 2 years’ experience in similar position, preferably in luxury environment.
Have the ability to handle multiple tasks at one time.
Daily meeting with gardening team to identify top priorities and allocate resources, which may include trees, palms, forest, grass, ornamental plants, ground cover, and landscaping structures (e.g., walkways, water features and lighting)
To support and guide the gardening team to ensure all plant management is carried out according to life cycles and recommendations
To ensure colleagues work according to Safe & Sound guidelines outlined in the hotel’s Health & Safety manual
Personal daily inspection of the landscape to identify quality of plants, irrigation systems and put remedial solutions on place
Create landscape design when needed following construction work and/or operational demands.
Control of the whole resort irrigation system (programs, pumps, water tanks, sprinklers and drips)
Estimating costs and negotiating prices for plants and equipment
Schedule work, planning daily work activities, and monitoring the work being done.
The Landscape Manager is also responsible for training colleagues, especially on safety procedures when large equipment or hazardous materials are involved.
To ensure any accidents to colleagues, guests or visitors are reported in accordance with Hotel procedures.
To attend statutory fire training and to be fully conversant with and abide by all rules concerning, fire, health & safety.
To undertake responsibility for supervising, training and instructing colleagues in terms of H & S.
Horticultural studies as (life cycles and health issues of the plants ) as well as knowledge or irrigation and pest control
Competent in the use of equipment and tools, which may range from large earth-moving machines to hand tools and Including high experience managing irrigation systems
Good level of English and Turkish.
En Yeni İlanlar
MANDARIN ORIENTAL BODRUM
The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
The Group regularly receives international recognition and awards for quality management and legendary service hospitality.