To provide courteous, efficient call handling and service delivery in a prompt and clear manner to meet and exceed guest expectations.
To handle all emergency calls and ensure clear and accurate inter – departmental communication in order to provide a safe environment for our guests and employees.
To ensure that standards of personal appearance – smart office clothes and hygiene are an example for the team and demonstrate a professional image for our guests.
To be fully aware of the resort information in terms of services offered, opening times, location of venues etc. in order to provide guests with accurate information.
To receive and perform handovers from shift to shift, ensuring consistent and full information is given.
Knowledge of computers and systems such as PMS, Excel, Power Point and Microsoft Office
Successful problem solving skills
Able to communicate in written and spoken English and Turkish
Excellent overall communication skills
The ability to work well in a team environment
Professional appearance and demeanour
MANDARIN ORIENTAL BODRUM
The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
The Group regularly receives international recognition and awards for quality management and legendary service hospitality.Firmanın Diğer İlanları