Bu ilan yayından kaldırılmıştır.
Assistant Front Office Manager
- 22.07.2019
- 100 - 200
İş Tanımı
- Assist the Front Office and Front Desk Managers in all aspects of the department and ensure service standards are followed
- Provides managerial support for Reception, Concierge and Guest Services in the daily operational duties for these areas
- Consistently offer professional, friendly and engaging service
- Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
- Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
- Train supervisors and fulfill training role in the absence of the trainer
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Aranan Nitelikler
- Passion for guest service
- Excellent written and verbal communication, interpersonal and leadership skillsHighly organized, results-oriented with the ability to be flexible and work well under pressure
- Degree or Diploma in Hospitality Management is an asset
- Fluency in English
- Minimum of 1 year previous proven supervisory experience
- Must have the ability to handle a multitude of tasks and Guest requests
- Knowledge of Opera Property Management System an asset
- Should possess or seek certification in basic first aid
- Strong guest service orientation and training skills background required
- Ability to work independently and prioritize responsibilities
- Experience with a Hotel loyalty program an asset
- Computer proficiency in a Windows environment (Word, Excel, PowerPoint)
Özet Bilgiler
- Assistant Front Office Manager
- Turizm - Otelcilik
- Turizm - Otelcilik
- Tam zamanlı
- Şef-Amir
- İstanbul Avrupa Yakası Şişli Bomonti, Cumhuriyet Mahallesi, Şişli/İstanbul
- 3-25 yıl
- 22.07.2019
- 18.08.2019
- 16.09.2019
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