• Welcome guests
• Attend to tables
• Open and serve wine/champagne
• Prepare garnishes
• Stock ice, glassware and paper supplies
• Set up and maintain cleanliness of bar area
• Process all payment methods and complete cashier reports

• Reading, writing and oral proficiency in the English and Turkish languages. 
• Demonstrates a high standard of verbal communication, social skills and up-selling skills.
• Willing to work a flexible schedule and holidays.
• Have a minimum of 3 years’ experience in similar position, preferably in luxury environment. 
• Have the ability to handle multiple tasks at one time.

Odaların, koridorların ve misafir ve personel alanlarının temizliğinden sorumlu olmak ve markamızın standartlarını yerine getirerek en yüksek seviyede misafir memnuniyetini sağlamak.

Tercihen 5 yıldızlı otelde kat hizmetleri departmanında çalışmış olmak,
Takım çalışmasına uyum sağlayabilmek,
Erkek adaylar için askerliğini tamamlamış olmak,
İyi iletişim becerisine sahip olan,

• Previous leadership experience an asset
• University/College degree in a related discipline an asset
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Responsibilities and essential job functions include but are not limited to the following: 

• To consistently provide thoughtful, caring and sincere service
• To lead and supervise the day-to-day operation of the department to ensure service standards are followed
• To handle Guest concerns and react quickly, logging and notifying the proper areas
• To actively participate in daily briefing, daily warm up and department meetings
• To ensure Room Attendants are informed daily about priorities in their section
• To follow departmental policies and procedures
• To report necessary maintenance items
• To follow all safety and sanitation policies
• Other duties as assigned

Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel 
• Greet and seat customers and serve them in a professional, discreet and personalized way 
• Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests 
• Consistently monitor quality of food & beverage being served 
• Practice good customer relations and attend to customer complaints / queries satisfactorily 
• Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment 
• Responsible for all service preparations before, during and after the service (mis-en-place & mis-en-scene) 
• Ensure minimum wastage, breakage and spoilage 
• Actively use up selling techniques to exceed guest expectations and increase revenue

Understanding the Job 
Taking Responsibility 
Recognizing Differences 
Customer Focus 
Adaptability 
Teamwork