Accounts Receivable / Order to Cash Specialist - Shared Services Center Türkiye

The Accounts Receivable / Order to cash Specialist is contributing and supporting the Accounts Receivable / OTC (Order to Cash department) for the efficient operation of Billing and Collection and all activities related to credit control, billing and collection. Ensuring Accounts Receivable invoices and payments are processed in an accurate, timely and efficient manner.

What will I be doing?

• Ensure that all debtors are billed in a timely fashion.
• Post and allocate all payments received accurately and on a timely basis
• Ensure that all necessary supporting documentation is submitted with invoices to substantiate charges and to ensure payment is collected in a timely fashion.
• To ensure billing is in line with contract specifications when applicable (for groups, etc.) prior to sending the invoice.
• To ensure that all invoices are sent within 7 days as per local legislation.
• To answer all clients’ questions pertaining direct bill invoices.
• To inform Finance Manager of any major problem.
• To reconcile accounts with the clients
• To perform daily credit card reconciliation for all credit card types and follows up with banks on outstanding credit card reimbursements.
• To perform  credit card rebates/refunds with complete supporting documents/approval
• To handle commission invoices.
• To contact clients for the collection of the outstanding balances on a daily basis.
• To control deposit amounts on a weekly basis.
• To ensure month end checklist has been completed.
• To provide all necessary documents to fulfil both internal and external audit requirements.
• Monthly internal / SOX controls to be performed, documented and submitted for review and approval.
• Review month-end ageing reports and ensure all reports reconcile and balance against the General Ledger
• The management reserves the right to change /extend this statement if necessary at any point during her/his appointment.
• The holder of this statement can be asked to take on other tasks in addition of the ones stated, in a reasonable framework.

What are we looking for?

• Adhere to organizational policies and procedures
• Pay close attention to detail, accuracy and completeness
• Show concern for all aspects of the job and follow up on work outputs
• Complete work in a timely and consistent manner
• Adapt to changing work environments, work priorities and organizational needs
• Able to effectively deal with change and diverse people
• Commit to putting in additional effort
• Detail oriented and organized
• Ability to analyze large volume of complex financial information from many sources and create reports
• Maintain high level of productivity and self-direction
• Interact with people effectively.Able and willing to share and receive information
• Co-operate within the group and across groups
• Ability to demonstrate concern for external and/or internal customers’ satisfaction

Additional Preferences:

Education: Bachelor’s Degree
Minimum Years of Experience: 3 years of progressive overall experience, including:

• Hotel Finance Experience
• Team leadership
• Project management experience
• Knowledge of the Hilton Finance systems in GCC (Navision, OnQ, MICROS, Birchstreet, Docuware)
• English Language
• Proficient in MS Office Suite and SharePoint with the ability to quickly learn new programs when required