Call Center Executive

Company Info:

Prime Clinic Turkey is an established Health company supporting global clients with full services and treatments, our specialty is Hair Transplant, Dental Treatments, Plastic Surgeries, and Medical Aesthetics. 

Job Title:

 Global Sales SpecialistJob Summary: At Prime Clinic, we are looking for a " Global Sales Specialist " to be assigned to our Sales team. The focus and responsibility are to attract patients worldwide for different treatments through our company. 

Description of Job Duties:

The following is not intended to represent an all-inclusive list of job responsibilities but to outline the position's ESSENTIAL FUNCTIONS.  Follow through with all customer applications as assigned by the manager. Conduct initial phone calls utilizing corporate standards, procedures, and instructions. Evaluate potential customer demands and increase their interests. Develop methods for creating clients’ portfolios to help gain new customers. Manage large amounts of inbound and outbound calls in a timely manner. Identify, understand and document customers’ needs and requirements. Clarify information received from clients and provide and alternative solution if necessary. Able to react effectively and calmly in emergencies. 

Required Skills:

Good analytical skills. Good interpersonal communication skills. Excellent organizational skills. Sufficient in MS Office programs


Required Experience:

Experienced in a sales role in any sector but preferably in Health tourism. Experienced in a customer service role in any sector but preferably in Health tourism. Worked with a team environment company or function. 

Required Education and Training:

University graduate Medical tourism, clinic, hospital, or patient services experience will be an asset. Advanced level of English languages, Excellent communication and negotiation skills.

Experienced in sales role in any sector preferably in Health tourism. 

Experienced in a customer service role in any sector but preferably in Health tourism. Worked with a team environment company or function. 

University graduate Medical tourism, clinic, hospital, or patient services experience will be an asset. Advanced level of English languages, Excellent communication and negotiation skills.