Bu ilan yayından kaldırılmıştır.

Firmanın diğer ilanları

Mali İşler Uzmanı
İDEAL A.Ş
İstanbul Anadolu Yakası
Son 1 Ay
Firmanın Tüm İlanları

CRM Analyst

İstanbul Avrupa Yakası, İstanbul Anadolu Yakası
  • 19.01.2021
  • 0 - 50
  • 383 Görüntüleme

Job Description

Johnson & Johnson Ideal A.Ş. A CRM Analyst is sought to be employed in the staff.

Collaborate with stakeholders across the organization to identify and prioritize operational improvements, enhancements, and system customizations to address their evolving needs.
Work with our CRM  management team to establish suitable processes to support administrative, development, and change management activities
Evaluating and installing new CRM releases, as well as providing ongoing training and support
Working with internal partners to identify missing CRM data such as GPS, categorization, targets and etc.
Follow up process rules and being the guardian.
Track CRM KPIs and work closely with internal partners to improve the performance,
Follow up and execute CRM projects in cooperation with other departments,
Understand the new business requirements and shape them for development
Publish key metrics with internal partners periodically
Maintenance of CRM system and improve current processes
Effective vendor management
Direct reporting to Technology Leader. 

 

Required Skills

University degree,
1-4 years of CRM or project/process management experience,
Strong communication and analytical skills,
The result-oriented and proactive approach
Strong follow-up and ownership
Strong attention to detail
A logical, process-oriented thinker
Customer-centric approach.
Excellent command of written and spoken English,
Good command of MS Office applications,
Experience on SQL is an asset,

Summary Info

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