General Manager

Hampton by Hilton Istanbul Kayasehir is seeking for a General Manager. 

Hampton by Hilton Istanbul Kayasehir is a family-friendly hotel that features 142 rooms and 24 hour front desk, and offers a fitness center and a lounge, providing a pleasant respite to guests. The hotel is located in Kayasehir, only 15 minutes to Istanbul Airport and 30km away from Istanbul.

A General Manager is responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and guest satisfaction measures.

What will I be doing?

As a General Manager, you are responsible for managing the Hotel Executive team and overall hotel targets to deliver an excellent Guest and Team Member experience. A General Manager will also be required to manage profitability and guest satisfaction measures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded
• Lead in all key property issues including capital projects, customer service, and refurbishment
• Ensure all decisions are made in the best interest of the hotels and Hilton
• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property
• Provide effective leadership to hotel team members
• Lead in all aspects of business planning
• Comply with and exceed Hilton Brand Service Standards
• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
• Hold regular briefings and communication meetings with the HOD team
• Respond to audits to ensure continual improvement is achieved

What are we looking for?

General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Experience as General Manager or Commercial Director within a similar quality hotel
• Possesss strong commercial background, with experience in increasing profitability and the ability to develop elite networks across the region
• Deep understanding of commercial environment, improve market share and good operations experience 
• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
• Exceptional people leadership and retention of talent - bring a team together on a journey and instilling the Hilton culture and values
• Exceptional communication skills. Fluent in English and Turkish
• In-depth knowledge of the hotel/leisure/service sector
• Turkish citizen is required. Understands Turkish culture and local market