Job Description
A Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
What will I be doing?
A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
What’s in it for me?
What will I be doing?
A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Provide consistent and superior service, and maintain high service standards
- Represent the Hotel and the management at night with full authority
- Prepare the night reports in full
- Write the Night Manager Log book
- Inform the GM/HM in case of emergencies
- Do the last check of night reservations and make the decisions accordingly
- Make the security related decisions at night
- Tour the hotel at night regularly
- Deal with guest complaints
- Keep sales high continuously
- Ensure all the Front Office team works in harmony at night shift
- Ensure that the data received from the guest is entered into the Information systems full and free of any error
- Be fully competent to provide sustainable guest satisfaction
- Ensure the organization and work flow of Reception Desk, Guest Service and Concierge so that they work in coordination with minimum errors
What’s in it for me?
- Competitive Salary
- Monthly Transportation Fare
- Private Health Insurance (after 6 months tenure)
- Carpark subscription on discounted fee
- Go Hilton Membership (Team Member Travel Program and Family & Friends Travel Program with discounted room rates in Hilton Hotels Worldwide)
- 50% discount on personal food & beverage consumption in the participant Hilton hotels.
- Free laundry and dry cleaning for business attire
- Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for mothers who have just given birth)
- 1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
- Paid Paternity leave – 14 days
- Unlimited Training and development opportunities in and out of the Hotel
- Unlimited online courses opportunities from our own Hilton University
- Opportunity to make a positive impact on environment and community with Travel with Purpose program
Required Skills
Night Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
- 2 years' experience in previous role as a senior supervisor or Duty Manager in a similar quality hotel
- Turkish as a native language and excellent command of English
- IT Proficiency. OnQ knowledge is an advantage
- Good knowledge of Health and Safety and security procedures
- Excellent leadership skills and exceptional communication skills
- A passion for delivering exceptional levels of guest service
- Possess strong commercial acumen, with experience in increasing profitability in a tight market sector
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Summary Info
- Night Manager
- Turizm - Otelcilik
- Turizm - Otelcilik
- Tam zamanlı
- İş Yerinde
- Orta Düzey Yönetici
- İstanbul Avrupa Yakası Beyoğlu
- 2-10 yıl
- 22.08.2025
- 22.08.2025
- 30.09.2025
Benzer İlanlar
PULLMAN ISTANBUL HOTEL & CONVENTION CENTER/ MERCURE ISTANBUL WEST HOTEL & CONVENTION CENTER
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Full-time Office
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PULLMAN ISTANBUL HOTEL & CONVENTION CENTER/ MERCURE ISTANBUL WEST HOTEL & CONVENTION CENTER
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Tam zamanlı İş Yerinde
Tam zamanlı İş Yerinde
Tam zamanlı İş Yerinde
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Başvuru Formu
Yenibiriş üyeliğin varsa Giriş Yap & Başvurunu Tamamla
HILTON TÜRKİYE
HİLTON WORLDWIDE
-Dünya çapında 1.100.000’in üzerinde otel odamızla, 22 markamızla ve 124 ülkede biz, dünyanın en büyük otelcilik şirketlerinden birisiyiz. Başarımızın sizin başarınıza nasıl artı değer katacağını görün.
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