Sales Manager

What will it be like to work for a Hilton Worldwide Brand?

Our Team Members are the Heart of Hilton. As extraordinary hospitality professionals, we work together to make Hilton a great place to work and to build rewarding careers for ourselves and our colleagues.

Our new brand is a luxury collection of unique hotels by Hilton appealing to travellers seeking local discovery. Each hotel is a true original and a masterpiece that reflects the best of its surroundings.

Be intrigued by Hilton’s new brand, a global set of upscale and luxury hotels, each hand-picked for its distinctive character.

At Hilton, our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! Come be a part of our team!

The Sales Manager's responsibilities include but not limited to:         

• Analyzes local market trends and competitor activity to identify business leads

• Develop customer accounts and travel within the local area to drive business into the specific hotel and to increase market/customer share in all revenue streams.
• Develop and implement creative local marketing channels.

• Reports directly to Cluster Director of Business Development & GM.

• Prepare company contracts for the hotel in accordance with current business and pricing conditions
• Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
• Answer customer queries in a prompt and professional manner
• Strong management and organizational skills
• Plans sales activities by identifying potential customers, organizing sales calls and sales blitz to develop new business. 
• Follow-up with clients before, during and after the function/event/stay to ensure repeat business.
• Able to represent Hilton Worldwide & hotel on sales calls as well as participate in travel fairs and exhibitions when needed
• The ability to conduct and/or attend meetings to maintain favorable working relationships among employees and to promote maximum morale, productivity and efficiency.
• The ability to be vigilantly attentive to detail, monitor quality, and be result - oriented.

What are we looking for?

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a sales role with a proven track record to close a sale
• Strong leadership skills that motivate the Sales Team to perform beyond expectation
• Excellent organizational and planning skills
• Strong written and verbal communication skills in English, ability to interface confidently with high profile customers and media
• Able to develop rapport with Colleagues and Management staff
• Strong organization and time management skills in prioritizing work assignments
• Computer literate
• Understanding and ability to work in a multi-cultural environment
• Excellent follow-up and documentation skills
• Ability to calmly and effectively execute last minute requests
• Ability to be a clear thinker, analyze and resolve problems with good judgment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Fluency in Turkish & English – a third language will be an advantage.
• Passion for sales and for achieving targets and objectives
• Degree-level qualification in a relevant field would be advantageous

Experience:

• Minimum 3 years experience in hotel sales  
• Fundamental knowledge of local & international market