General Manager

Hilton Garden Inn Isparta

• Proven track record of success in a fast-paced hotel, restaurant or retail environment

• Passionate about customer service

• Team player and able to work on own initiative

• Proven people management experience

• Very commercially aware and able to manage budgets and control costs

• Previous F&B experience is an advantage

• Target driven and hands on management style

• Proven planning and organising skills

• Able to grow and develop a team

• Be fully competent in the correct procedure to follow in the event of an emergency

• Maximize profitability within your hotel and deliver your agreed targets and sales and marketing plan.

• A hands on manager ensuring the core bedroom standard is at the centre of your day to day activities to drive class leading guest satisfaction (SALT) and quality scores (QA)

• Build a strong relationship with your Sales Manager to drive local sales activity. Co-ordinates the development of food and beverage and general marketing plans aimed at generating profitable business at times when it is needed.

• Actively manage and control the costs of the hotel using the focused service P&L accounts

• Ensure compliance with cash handling, accounts, licensing, company property, security and stock procedures in your hotel to Hampton standards. 

• Take full responsibility for the brand at your hotel. Ensure your team consistently maintains company brand standards and expectations through utilization of company policies and procedures

• Develop and manage your team through regular feedback and reviews, agree action plans and time scales for follow up.

• Analyzed and benchmark the performance of your hotel, sharing best practice, and drive ongoing improvements in all areas.