Firmanın diğer ilanları
İş Tanımı
To manage Front Office Operations (24 hours) to insure profitability, control costs and quality standards to ensure high level of guest satisfaction. To actively lead the FO team, striving for a high level of trust and FO team member engagement.
Aranan Nitelikler
•Manage the desk through times of stress, resolves guest concerns and implements resolutions by using discretion and judgement
•Oversee front office systems, room reservations, supplies inventory as well as night audit and safety systems
•Be a role model for others in regards to the HbH brand values
•Ensure compliance with brand standards to achieve consistent high quality guest service delivery in all FO shifts, living up to the HbH satisfaction promise at all times.
•Assign and instruct FO team members (all shifts) in the details of work. Observes their performance and encourages development or improvement
•Communicate regularly &effectively both verbally and in writing to provide clear direction to all FO team members
•Interview, select, train, supervise, coach, schedule and evaluate FO team members
•Support the overall management of the hotel by establishing effective working relationships with all other departments, ensuring a high level of cross departmental collaboration
•Ensure that all FO labour costs are flexed according to levels of demand / activity and that an effective cost control is in place
Özet Bilgiler
- Guest Service Manager
- Turizm - Otelcilik
- Tam zamanlı
- Orta Düzey Yönetici
- Gaziantep
- 2-5 yıl
- 22.03.2017
- 22.03.2017
- 1.06.2017
Benzer İlanlar
HILTON TÜRKİYE
HİLTON WORLDWIDE
-Dünya çapında 1.100.000’in üzerinde otel odamızla, 22 markamızla ve 124 ülkede biz, dünyanın en büyük otelcilik şirketlerinden birisiyiz. Başarımızın sizin başarınıza nasıl artı değer katacağını görün.
-Olağanüstü bir kariyer mi arıyorsunuz? Biz de dünyanın dört bir yanında olağanüstü takım çalışanları arıyoruz.