Cluster Sales Executive - Government & Diplomatic Relations

A Cluster Government & Diplomatic Relations Sales Executive supports the government sales by supporting sales action plans and strategies to reach the targets for Government Sales, under the direction of the Sales Director and in conjunction with the hotels operations teams, working to deliver Hilton’s mission of outstanding customer service.

What will I be doing?

As Cluster Government & Diplomatic Relations Sales Executive, you will be responsible for performing the following tasks to the highest standards:

• Analyse local market trends and competitor activity to identify new business leads
• Focus on sales and ensure that the operation runs smoothly
• Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
• Negotiate room rates/packages with government clients
• Collaboratively work with all operational departments
• Organize long distance sales tripsMay attend local networking events, as needed like national day reception or any other exhibition related with Government institutions
• Follow up the media for all political and economic developments, city events reports to be aware of the happenings in the city, new projects to find out new business opportunities
• Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
• Answer customer queries in a prompt and professional manner

What are we looking for?

A Cluster Government & Diplomatic Relations Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Excellent grooming standardsFlexibility to respond to a range of different work situations
• Ability to work under pressure and under own initiative
• Experience in a government sales role with a proven track record to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of local market
• Knowledge of hospitality
• General knowledge about government events and protocols
• Passion for sales and for achieving targets and objectives

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. 

Our Team Members are at the heart of our business and we provide a work environment where Team Members can thrive! We offer a 5-day work schedule for all Team Members so that they have enough time to disconnect from work and make time for their family & friends. Other benefits include Go Hilton Team Member Travel Program, Private Health Insurance or Private Pension Scheme, paid maternal leave & extended paternal leaves, extended paid leave for nursing, and paid leave for mothers on the “first day at school.”

We will continue to invest in our Team Members and evolve the way we work and lead – in order to create space for what matters most: innovation, creativity and building connections. Because when Team Members thrive, so do we!