Assistant Executive Housekeeper

Relate to and interact with service users and other people in a manner that maintains their self esteem and a positive self image.
To participate in training and attend meetings.
To ensure that all bedrooms, lecture rooms, toilets and public areas are cleaned at all times to the required standards and checked daily, being aware of any additional tasks that may require attention and ensuring faults are rectified by the Room Attendants.
To update the computer system on a regular basis throughout the day with the room status.
To manage the periodic checklists used by the Supervisors, providing support and feedback as appropriate.
To ensure all special requests for guests are carried out.
To ensure that all departmental keys and communication units issued are signed for and returned correctly at the end of the shift.
To carry out regular stock checks of all cleaning materials, toiletries and linen and order supplies as required from the nominated suppliers.
To manage the linen rooms, checking paperwork and liaising with the laundry regarding additional / specific requirements.
To be fully aware of the Fire regulations and ensure that the correct procedures are followed at all times.

At least 5 years practical experience in similar position for a luxury property
Adheres to, supports and carries out the strategic Company’s vision and values
Displays high commitment to improving guest services
Ability to motivate team and build morale
Ability to anticipate and assess issues, risks and opportunities and develop new approaches
Accepts responsibility and accountability
Excellent interpersonal skills including the ability to communicate verbally and in writing with individuals at all levels within the organisation
Experience of using specialist cleaning equipment.
Prior experience in a renovation or pre-opening luxury hotel environment