Banquet Captain

Job DescriptionStep into the spotlight as our Banquet Captain and be the conductor of unforgettable events, where your passion for service transforms ordinary moments into extraordinary celebrations. As the Banquet Captain, you will lead with precision, grace, and an unwavering commitment to creating lasting memories.

Maintain good rapport with clientsCoordinate the delivery of requested equipment and food for meeting rooms with other departmentsOversee set up, and implementation of resort special events
Coordinate with Food & Beverage outlining all needs for eventsAttend all functions, managing staff for the event, overseeing smooth implementation
Maintain complete knowledge of the daily scheduled group functions, times, locations, amount of people; location of all Hotel function space and names of rooms; all styles of meeting and banquet room settings.
Communicate changes to banquet staff.
Set up rooms and function areas with designated tables, chairs, staging, flipcharts, and other equipment as specified by group requirements and in accordance with departmental standards.
Coordinate with the Event Management and Sales team on the set up of table linens, skirting and tabletop items (water pitchers, glasses, and so forth) as specified by group and in accordance with departmental standards.
Assist with the setup of routine audio/visual equipment, such as LCD projectors and screensBreakdown function areas as scheduled in accordance with departmental procedures.
Coordinate deep cleaning of event spaces with the housekeeping and food and beverage teamsInspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies.
Inspect cleanliness and working condition of all equipment and supplies to be set up in function area; rectify any deficiencies.
Maintain complete knowledge of all Departmental/Hotel policies and procedures including safety guidelines.
Use correct cleaning chemicals for designated items/surfaces, according to Occupational Safety and Health Administration regulations and hotel requirements.
Perform other duties as assigned, including assisting other departments on an as-needed basis

Qualifications

• Previous leadership experience required (in a Event operations setting).
• Ability to work under pressure in fast paced environment.
• Strong interpersonal and problem-solving abilities.
• Working Knowledge regarding labor forecasting, scheduling and expense forecasting is an asset.
• Strong interpersonal and problem-solving abilities.
• Computer knowledge in Microsoft Window applications required.
• Highly responsible & reliable.
• Ability to work cohesively as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.