Food and Drink Operations Manager- Canopy Taksim

A Food and Drink Operations Manager is responsible for assisting with managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. Food and Drink Operations Manager reports to hotel's Food and Drink Manager.

What will I be doing?

As a Food and Drink Operations Manager, you will be responsible for assisting with managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience. A Food and Drink Operations Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Oversee operations of Food and Beverage outlets
• Maintain exceptional levels of customer service
• Manage, train, and develop the team
• Assist with annual and mid-year appraisals with team members under your responsibility
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines
• Assist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Deputise for the Food and Beverage manager in their absence
• Comply with hotel security, fire regulations and all health and safety legislation
• Assist other departments wherever necessary and maintain good working relationships

What’s in it for me?

• Competitive Salary
• Monthly Transportation Fare
• Private Health Insurance (after 6 months tenure)
• Carpark subscription on discounted fee
• Go Hilton Membership (Team Member Travel Program and Family & Friends Travel Program with discounted room rates in Hilton Hotels Worldwide)
• 50% discount on personal food & beverage consumption in the participant Hilton hotels. 
• Free laundry and dry cleaning for business attire
• Extended nursing hours of 1,5 hours until the baby reaches to 18 months (for mothers who have just given birth)1 day paid leave on the first school day of the children (only 1st day of the 1st class) for female team members
• Paid Paternity leave – 14 days
• Unlimited Training and development opportunities in and out of the Hotel
• Unlimited online courses opportunities from our own Hilton University
• Opportunity to make a positive impact on environment

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

What are we looking for?

A Food and Drink Operations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Minimum 2 years of Food and Beverage Management or Supervisory experience
• Turkish as a native language and solid English skills 
• Knowledge of Financial Systems
• Flexibility to respond to a range of work situations
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Hilton Hotels work experience is an advantage