Ensure all reservation details are correctly entered into the property management systems and that guest information is accurately maintained
Ensure all confirmations are accurately sent out within 12 hours making personal references to their choices
Promote seasonal packages and current promotions to our guests
Ensure all other administrative duties are completed to Mandarin Oriental Hotel Group Standard Operating Procedures for the Reservations Department
Ensure an excellent working relationship with all colleagues within the hotel
Assist the Revenue & Reservations Manager and Director of Revenue & Reservations Management
Proactive communications skills
Computer literatePosses a friendly, energized and outgoing personality
Strong team playerAble to work concentrated and effective under pressure
Good English verbal and writing skills
MANDARIN ORIENTAL BODRUM
-The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
-Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
-The Group regularly receives international recognition and awards for quality management and legendary service hospitality.