Reservations Agent
- 04.01.2021
- 100 - 200
- 965 Görüntüleme
Job Description
Answer all enquiries, in a professional and consistent way, ensuring all the guests needs are identified and options are pro-actively suggested
Ensure all reservation details are correctly entered into the property management systems and that guest information is accurately maintained
Ensure all confirmations are accurately sent out within 12 hours making personal references to their choices
Promote seasonal packages and current promotions to our guests
Ensure all other administrative duties are completed to Mandarin Oriental Hotel Group Standard Operating Procedures for the Reservations Department
Ensure an excellent working relationship with all colleagues within the hotel
Assist the Revenue & Reservations Manager and Director of Revenue & Reservations Management
Ensure all reservation details are correctly entered into the property management systems and that guest information is accurately maintained
Ensure all confirmations are accurately sent out within 12 hours making personal references to their choices
Promote seasonal packages and current promotions to our guests
Ensure all other administrative duties are completed to Mandarin Oriental Hotel Group Standard Operating Procedures for the Reservations Department
Ensure an excellent working relationship with all colleagues within the hotel
Assist the Revenue & Reservations Manager and Director of Revenue & Reservations Management
Required Skills
Minimum 1 – 2 years working experience in the 5-star luxury hotel environment
Proactive communications skills
Computer literatePosses a friendly, energized and outgoing personality
Strong team playerAble to work concentrated and effective under pressure
Good English verbal and writing skills
Proactive communications skills
Computer literatePosses a friendly, energized and outgoing personality
Strong team playerAble to work concentrated and effective under pressure
Good English verbal and writing skills
Summary Info
- Rezervasyon Elemanı
- Tourism-Hotel Management
- Tourism
- Full-time
- Clerk
- İstanbul Avrupa Yakası Beşiktaş
- 1-3 years
- 04.01.2021
- 18.01.2021
- 30.03.2021
Benzer İlanlar
İstanbul Avrupa Yakası - Bahçelievler
Bugün
İstanbul Avrupa Yakası - Beyoğlu, İstanbul Avrupa Yakası
Bugün
BENZER TÜM İLANLAR
MANDARIN ORIENTAL BODRUM
Mandarin Oriental Hotel Group
-The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
-Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
-The Group regularly receives international recognition and awards for quality management and legendary service hospitality.
