Bu ilan yayından kaldırılmıştır.
Guest Relations Manager
- 20.11.2019
- 50 - 100
İş Tanımı
We are searching for a " Guest Relations Manager" to work at our 5 star hotel which services the Accor Hotel chain.
Aranan Nitelikler
- Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions,events,attractions and any allied information,
- Actively elicit guest feedback and preferences, regarding hotel services and ensure action is initiated on the same to maximize guest satisfaction,
- Monitor guest service personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure,
- Handle guest complaints and assist in maintaining smooth relationships between management and guests by resolving problems arising from guest complaints and attending to their requests or queries with dispatch immediately,
- Responsible for an efficient, clean, safe and hygienic upholding of all front office areas,
- Assure compliance and coordination of guests needs, requests and personel preference,
- Organise and implement all special needs, personal preferences and amenity distribution in accordance to the departments standards.
Özet Bilgiler
- Guest Relations Manager
- Turizm - Otelcilik
- Turizm - Otelcilik
- Tam zamanlı
- Orta Düzey Yönetici
- İstanbul Avrupa Yakası Şişli Bomonti, Cumhuriyet Mahallesi, Şişli/İstanbul
- 4-7 yıl
- 20.11.2019
- 29.11.2019
- 20.01.2020
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